Self-service in shops, libraries, banks and other places means people can go all day without conversation with a “real” person. Here in York, Virgin Trains plans to replace its knowledgeable and efficient station ticket office staff with machines. As Jo said: “Young or old, loneliness doesn’t discriminate.”Nine million people of all ages in the UK are always or often lonely. However, the report shows we can all tackle loneliness. Start a conversation to help us build Jo’s legacy of a less lonely society.

Source: The Guardian December 13, 2017 19:07 UTC